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Welcome to DigiCert's Status Page

digicert.com ? Operational
IoT Issuance Endpoints ? Operational
OCSP ? Operational
Cert Central ? Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
DigiCert Maintenance Window Mar 8, 08:00-10:00 UTC
On 2020-03-08 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:18 UTC
DigiCert Maintenance Window Apr 5, 08:00-10:00 UTC
On 2020-04-05 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:19 UTC
DigiCert Maintenance Window May 3, 08:00-10:00 UTC
On 2020-05-03 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:20 UTC
DigiCert Maintenance Window Jun 7, 08:00-10:00 UTC
On 2020-06-07 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:24 UTC
DigiCert Maintenance Window Jul 12, 08:00-10:00 UTC
On 2020-07-12 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:25 UTC
DigiCert Maintenance Window Aug 9, 08:00-10:00 UTC
On 2020-08-09 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:26 UTC
DigiCert Maintenance Window Sep 13, 08:00-10:00 UTC
On 2020-09-13 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:27 UTC
DigiCert Maintenance Window Oct 4, 08:00-10:00 UTC
On 2020-10-04 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:27 UTC
DigiCert Maintenance Window Nov 8, 08:00-10:00 UTC
On 2020-11-08 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:29 UTC
DigiCert Maintenance Window Dec 6, 08:00-10:00 UTC
On 2020-12-06 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Jan 31, 18:30 UTC
Past Incidents
Feb 24, 2020

No incidents reported today.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020
Resolved - This incident has been resolved.
Feb 21, 17:02 UTC
Investigating - We are currently investigating an incident that may cause delayed issuance in some cases. Engineers are actively working on the issue and should have it resolved shortly.
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:02 UTC
Investigating - Some customer Cert Central accounts may be experiencing a technical problem certificate life-cycle functionality (enrollment, renewals, replacements) or delayed certificate issuance and we are working to resolve the issue as quickly as possible.

While we work to restore the functionality to these accounts to be fully operational, you can contact us through:

Telephone: Call us

Chat: Chat with us

We apologize for any inconvenience this may cause you.

DigiCert Website Security Support
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:02 UTC
Investigating - We are currently investigating this issue.
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:01 UTC
Investigating - We are currently investigating this issue.
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:01 UTC
Investigating - [UPDATE - NEW DATE] - DigiCert has adjusted the maintenance window originally scheduled for November 3, 2019 to be preformed on a new date, November 9, 2019 from 08:00 to 11:00 UTC.

On November 9, 2019 from 08:00 to 11:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable:

CertCentral
DigiCert website (digicert.com)
Certificate validation
Certificate issuance

DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

DigiCert Services API integrations
During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:01 UTC
Investigating - EDITED: On September 22, 2019 from 08:30 to 10:30 UTC, we’ll be performing routine server maintenance. During this time, access to CertCentral and APIs will be spotty or non-existent. We’ll restore full access as quickly as possible.

Make sure high priority and urgent renewals, new, and reissue orders are handled outside this scheduled maintenance window.
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:01 UTC
Investigating - On November 3, 2019 from 08:00 to 11:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable:

CertCentral
DigiCert website (digicert.com)
Certificate validation
Certificate issuance

DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

DigiCert Services API integrations
During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
Feb 21, 16:31 UTC
Resolved - This incident has been resolved.
Feb 21, 17:00 UTC
Investigating - We are currently investigating this issue.
Feb 21, 16:31 UTC
Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
Resolved - This incident has been resolved.
Feb 17, 11:05 UTC
Investigating - DigiCert Website Security Alert - Support and Validation Chat Portal

We are currently experiencing a technical problem with our Support and Validation Chat Portal system and are working to resolve the issue as quickly as possible.

Currently our chat portal is offline due to Salesforce experiencing degrading performance with their system. You can read more about it here - https://status.salesforce.com/

We are tracking this issue under Case# 01831463

Telephone: Call us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support
Feb 16, 14:41 UTC
Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Resolved - This incident has been resolved.
Feb 12, 11:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 18:21 UTC
Investigating - DigiCert Website Security Alert - Errors When Reissuing DV and Client Certificates

We are currently experiencing a technical problem with Client and DV certificate reissuance and are working to resolve the issue as quickly as possible.

Currently when trying to reissue DigiCert Client and DV certificates you will be met with an error "The domains for this order have not finished migrating"

We are tracking this issue under Case# 01822806

Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support
Feb 11, 13:27 UTC
Feb 10, 2020

No incidents reported.