All Systems Operational

About This Site

Welcome to DigiCert's Status Page

DigiCert ONE Global Operational
DigiCert ONE Console (Global) Operational
Account Manager (Global) Operational
CA Manager (Global) ? Operational
Trust Lifecycle Manager (Global) ? Operational
IoT Trust Manager (Global) ? Operational
Software Trust Manager (Global) ? Operational
Document Trust Manager (Global) Operational
Embedded Trust Manager ? Operational
DigiCert Keylocker (Global) Operational
DigiCert ONE Japan Operational
Account Manager (Japan) Operational
CA Manager (Japan) ? Operational
Trust Lifecycle Manager (Japan) ? Operational
IoT Trust Manager (Japan) ? Operational
Software Trust Manager (Japan) ? Operational
Document Trust Manager (Japan) Operational
DigiCert ONE Console (Japan) Operational
DigiCert Japan Website www.digicert.co.jp Operational
DigiCert ONE Switzerland Operational
Account Manager (Switzerland) Operational
CA Manager (Switzerland) ? Operational
Trust Lifecycle Manager (Switzerland) ? Operational
IoT Trust Manager (Switzerland) ? Operational
Software Trust Manager (Switzerland) ? Operational
Document Trust Manager (Switzerland) Operational
DigiCert ONE Console (Switzerland) Operational
DigiCert ONE Netherlands Operational
Account Manager (Netherlands) Operational
CA Manager (Netherlands) ? Operational
Trust Lifecycle Manager (Netherlands) ? Operational
IoT Trust Manager (Netherlands) ? Operational
Software Trust Manager (Netherlands) ? Operational
Document Trust Manager (Netherlands) Operational
DigiCert ONE Console (Netherlands) Operational
CertCentral Global and EU Operational
CertCentral API (Global) ? Operational
CertCentral Console (Global) ? Operational
Discovery and Automation (Global) Operational
ACME (Global) ? Operational
CertCentral Japan Operational
digicert.com Login (Global) Operational
Certificate Issuing Service (CIS) ? Operational
Code Signing Timestamp Service ? Operational
API VICE2 Operational
DigiCert Site Seal (Global) Operational
CertCentral EU API ? Operational
CertCentral EU Console Operational
digicert.eu Login ? Operational
Managed PKI (User Authentication) Operational
PKI Platform 8 ? Operational
PKI Platform 7 (Japan) Operational
CI+ Platform ? Operational
OCSP Operational
CRL Operational
QuoVadis Operational
DSS-Engine Production ? Operational
DSS-Engine Staging ? Operational
Trust/Link Operational
SealSign Cloud Production ? Operational
SealSign Cloud Staging ? Operational
QVSS (QuoVadis Signing Service) ? Operational
QuoVadis qualified Timestamps ? Operational
QuoVadis Website - Netherlands Operational
ADSS-Engine Production ? Operational
ADSS-Engine Staging ? Operational
Netherlands Lawyer Card System (NOvA) Operational
QVSS Six TerraVis ? Operational
Digicert Services Operational
DigiCert Services Operational
Direct Cert Portal API Operational
Direct Cert Portal Console Operational
Telephony System Operational
Live Chat Support Operational
DigiCert Support Email System Operational
Certificate Revocation List (CRL) Operational
ocsp.digicert.com ? Operational
DigiCert Gatekeeper Service Operational
digicert.com ? Operational
pki-ocsp.digicert.com Operational
Venafi API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DigiCert Europe QuoVadis Maintenance Window Dec 2, 2023 16:00-18:00 UTC
On Saturday, December 2 from 16:00 to 18:00 UTC, DigiCert Europe and QuoVadis will be performing planned maintenance.

During this time, DigiCert Europe and QuoVadis services may be unavailable. These services will be restored as soon a maintenance is completed.

The DigiCert Europe 2023 maintenance schedule does not affect the QuoVadis CA systems. Maintenance for these systems is done via a different maintenance schedule.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support
Posted on Dec 05, 2022 - 17:40 UTC
DigiCert Maintenance Window Dec 3, 2023 05:00-07:00 UTC
On Sunday, December 3 from 05:00 to 07:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

2023年12月3日（日） の14：00から16：00の間で(日本時間)、デジサートは定期メンテナンスを実施いたします。
このメンテナンスウィンドウの間、サービスが利用不可となる場合がありますのでご注意ください。メンテナンス終了後、通常のオペレーションを再開いたします。
優先度の高い申請、更新、再発行、重複発行といった作業はメンテナンスウィンドを避けてご計画いただきますようお願い致します。
メンテナンスウィンドウについてより詳しい情報が必要な場合には、弊社サポートまでお問い合わせください。
https://www.digicert.com/jp/support
デジサート・ジャパン合同会社
Posted on Dec 05, 2022 - 17:27 UTC
Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Digicert services alert 11-25-2023 09:12:01
Resolved - This incident has been resolved.
Nov 25, 09:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 09:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 09:38 UTC
Investigating - We are currently experiencing a technical problem with our IoT Trust Manager (Switzerland) service and are working to resolve the issue as quickly as possible.



While we work to restore access to our IoT Trust Manager (Switzerland) service, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – [Digicert services alert 11-25-2023 09:12:01]

現在、 [IoT Trust Manager (Switzerland)] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。



何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Nov 25, 09:12 UTC
Nov 24, 2023

No incidents reported.

Nov 23, 2023
DigiCert QuoVadis: DSS-Engine partial outage
Resolved - 3rd party SMS provider confirmed that the issue on their side has been fixed and our tests confirmed that the SMS functionality is now working fine.
Nov 23, 12:31 UTC
Identified - We have identified an issue with our 3rd party SMS service provider and have reached out to them.
The provider has confirmed on identifying the problem and is working on a fix.
Nov 23, 09:07 UTC
Investigating - We are currently investigating this issue.
Nov 23, 08:32 UTC
Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023
DigiCert/QuoVadis Alert - Primosign Production and Staging services down
Resolved - This incident has been resolved.
Nov 15, 15:51 UTC
Update - We are continuing to monitor for any further issues.
Nov 15, 15:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 15:13 UTC
Investigating - DigiCert/QuoVadis Alert - Primosign Production and Staging services down

We are currently experiencing a technical problem with our Primosign Production and Staging system and are working to resolve the issue as quickly as possible.

[ENTER BRIEF DESCRIPTION OF INCIDENT HERE]

We are tracking this issue under Case# 03642552

Telephone: +41 71 228 98 98

Email: support.ch@digicert.com

We apologize for any inconvenience this may cause you.

DigiCert/QuoVadis Support
Nov 15, 14:58 UTC
Nov 14, 2023
Digicert services alert 11-14-2023 17:18:04
Resolved - This incident has been resolved.
Nov 14, 17:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 17:36 UTC
Investigating - We are currently experiencing a technical problem with our Account Manager (Japan), CA Manager (Japan), IoT Trust Manager (Japan) service and are working to resolve the issue as quickly as possible.



While we work to restore access to our Account Manager (Japan), CA Manager (Japan), IoT Trust Manager (Japan) service, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – [Digicert services alert 11-14-2023 17:18:04]

現在、 [Account Manager (Japan), CA Manager (Japan), IoT Trust Manager (Japan)] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。



何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Nov 14, 17:18 UTC
Digicert services alert 11-14-2023 17:22:05
Resolved - This incident has been resolved.
Nov 14, 17:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 17:36 UTC
Investigating - We are currently experiencing a technical problem with our Document Trust Manager (Japan) service and are working to resolve the issue as quickly as possible.



While we work to restore access to our Document Trust Manager (Japan) service, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – [Digicert services alert 11-14-2023 17:22:05]

現在、 [Document Trust Manager (Japan)] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。



何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Nov 14, 17:22 UTC
Digicert services alert 11-14-2023 17:16:02
Resolved - This incident has been resolved.
Nov 14, 17:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 17:34 UTC
Investigating - We are currently experiencing a technical problem with our Trust Lifecycle Manager (Japan) service and are working to resolve the issue as quickly as possible.



While we work to restore access to our Trust Lifecycle Manager (Japan) service, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – [Digicert services alert 11-14-2023 17:16:02]

現在、 [Trust Lifecycle Manager (Japan)] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。



何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Nov 14, 17:16 UTC
Digicert services alert 11-14-2023 14:10:04
Resolved - This incident has been resolved.
Nov 14, 14:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 14:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 14:12 UTC
Investigating - We are currently experiencing a technical problem with our IoT Trust Manager (Japan) service and are working to resolve the issue as quickly as possible.



While we work to restore access to our IoT Trust Manager (Japan) service, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – [Digicert services alert 11-14-2023 14:10:04]

現在、 [IoT Trust Manager (Japan)] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。



何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Nov 14, 14:10 UTC
← Incident History Powered by Atlassian Statuspage