Investigating - We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible.

While we work to restore normal service, you can also contact us through:

Telephone: Call us

Chat: Chat with us

Email: Message us

Please note that responses through chat and email may be delayed while we work to resolve this issue.

We apologize for any inconvenience and appreciate your patience.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert

現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。


何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート

Sep 16, 2026 - 09:40 UTC
DigiCert ONE Global Operational
Account Manager (Global) Operational
AI Trust Manager Operational
CA Manager (Global) Operational
Content Trust Manager (Global) Operational
DigiCert Keylocker (Global) Operational
DigiCert ONE Console (Global) Operational
Embedded Trust Manager Operational
IoT Trust Manager (Global) Operational
Software Trust Manager (Global) Operational
Trust Lifecycle Manager (Global) Operational
DigiCert ONE Japan Operational
Account Manager (Japan) Operational
CA Manager (Japan) Operational
Trust Lifecycle Manager (Japan) Operational
IoT Trust Manager (Japan) Operational
Software Trust Manager (Japan) Operational
Content Trust Manager (Japan) Operational
DigiCert ONE Console (Japan) Operational
DigiCert Japan Website www.digicert.co.jp Operational
DigiCert ONE Switzerland Operational
Account Manager (Switzerland) Operational
CA Manager (Switzerland) Operational
Trust Lifecycle Manager (Switzerland) Operational
IoT Trust Manager (Switzerland) Operational
Software Trust Manager (Switzerland) Operational
Content Trust Manager (Switzerland) Operational
DigiCert ONE Console (Switzerland) Operational
Document Trust Manager (Switzerland) Operational
DigiCert ONE Netherlands Operational
Account Manager (Netherlands) Operational
CA Manager (Netherlands) Operational
Trust Lifecycle Manager (Netherlands). Operational
IoT Trust Manager (Netherlands) Operational
Software Trust Manager (Netherlands) Operational
Content Trust Manager (Netherlands) Operational
DigiCert ONE Console (Netherlands) Operational
DigiCert ONE Australia Operational
Account Manager (Australia) Operational
CA Manager (Australia) Operational
Trust Lifecycle Manager (Australia) Operational
IoT Trust Manager (Australia) Operational
Software Trust Manager (Australia) Operational
Content Trust Manager (Australia) Operational
DigiCert ONE Console (Australia) Operational
CertCentral Global Operational
CertCentral API (Global) Operational
CertCentral Console (Global) Operational
Discovery and Automation (Global) Operational
ACME (Global) Operational
CertCentral Japan Operational
digicert.com Login (Global) Operational
Certificate Issuing Service (CIS). Operational
Code Signing Timestamp Service Operational
API VICE2 Operational
DigiCert Site Seal (Global) Operational
E-Commerce Operational
CertCentral EU Operational
ACME Service EU Operational
digicert.eu Login Operational
CertCentral EU API Operational
CertCentral EU Console Operational
Managed PKI (User Authentication) Operational
PKI Platform 8 Operational
PKI Platform 7 (Japan) Operational
CI+ Platform Operational
OCSP Operational
CRL Operational
QuoVadis Operational
DSS-Engine Production Operational
DSS-Engine Staging Operational
Trust/Link Operational
SealSign Cloud Production Operational
SealSign Cloud Staging Operational
QVSS (QuoVadis Signing Service) Operational
QuoVadis qualified Timestamps Operational
QuoVadis Website - Netherlands Operational
ADSS-Engine Production Operational
ADSS-Engine Staging Operational
Netherlands Lawyer Card System (NOvA) Operational
QVSS Six TerraVis Operational
QuoVadis OCSP Operational
QuoVadis CRL Operational
Digicert Services Partial Outage
DigiCert Services Operational
Direct Cert Portal API Operational
Direct Cert Portal Console Operational
Telephony System Operational
Live Chat Support Partial Outage
DigiCert Support Email System Partial Outage
Certificate Revocation List (CRL) Operational
ocsp.digicert.com Operational
DigiCert Gatekeeper Service Operational
digicert.com Operational
pki-ocsp.digicert.com Operational
DigiCert Single Login Experience Operational
ocsp.digicert.cn Operational
MPIC Agents Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DigiCert Europe QuoVadis Maintenance Window Oct 10, 2026 15:00-17:00 UTC

On Saturday, October 10 from 15:00 to 17:00 UTC, DigiCert Europe and QuoVadis will be performing planned maintenance.

During this time, DigiCert Europe and QuoVadis services may be unavailable. These services will be restored as soon a maintenance is completed.

The DigiCert Europe 2024 maintenance schedule does not affect the QuoVadis CA systems. Maintenance for these systems is done via a different maintenance schedule.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

For information on additional upcoming maintenance dates please visit: https://docs.digicert.com/en/certcentral/manage-account/digicert-maintenance-schedules/digicert-europe-2024-maintenance-schedule.html

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

Posted on Nov 17, 2025 - 16:37 UTC

DigiCert Maintenance Window Oct 11, 2026 04:00-06:00 UTC

On Sunday, October 11 from 04:00 to 06:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

10月11日(日) の13:00から15:00の間で(日本時間)、デジサートは定期メンテナンスを実施いたします。
このメンテナンスウィンドウの間、サービスが利用不可となる場合がありますのでご注意ください。メンテナンス終了後、通常のオペレーションを再開いたします。
優先度の高い申請、更新、再発行、重複発行といった作業はメンテナンスウィンドを避けてご計画いただきますようお願い致します。
メンテナンスウィンドウについてより詳しい情報が必要な場合には、弊社サポートまでお問い合わせください。
https://www.digicert.com/jp/support
デジサート・ジャパン合同会社

Posted on Nov 17, 2025 - 16:14 UTC

DigiCert Europe QuoVadis Maintenance Window Nov 7, 2026 16:00-18:00 UTC

On Saturday, November 7 from 16:00 to 18:00 UTC, DigiCert Europe and QuoVadis will be performing planned maintenance.

During this time, DigiCert Europe and QuoVadis services may be unavailable. These services will be restored as soon a maintenance is completed.

The DigiCert Europe 2024 maintenance schedule does not affect the QuoVadis CA systems. Maintenance for these systems is done via a different maintenance schedule.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

For information on additional upcoming maintenance dates please visit: https://docs.digicert.com/en/certcentral/manage-account/digicert-maintenance-schedules/digicert-europe-2024-maintenance-schedule.html

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

Posted on Nov 17, 2025 - 16:38 UTC

DigiCert Maintenance Window Nov 8, 2026 05:00-07:00 UTC

On Sunday, November 8 from 05:00 to 07:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

11月8日(日) の14:00から16:00の間で(日本時間)、デジサートは定期メンテナンスを実施いたします。
このメンテナンスウィンドウの間、サービスが利用不可となる場合がありますのでご注意ください。メンテナンス終了後、通常のオペレーションを再開いたします。
優先度の高い申請、更新、再発行、重複発行といった作業はメンテナンスウィンドを避けてご計画いただきますようお願い致します。
メンテナンスウィンドウについてより詳しい情報が必要な場合には、弊社サポートまでお問い合わせください。
https://www.digicert.com/jp/support
デジサート・ジャパン合同会社

Posted on Nov 17, 2025 - 16:15 UTC

DigiCert Europe QuoVadis Maintenance Window Dec 5, 2026 16:00-18:00 UTC

On Saturday, December 5 from 16:00 to 18:00 UTC, DigiCert Europe and QuoVadis will be performing planned maintenance.

During this time, DigiCert Europe and QuoVadis services may be unavailable. These services will be restored as soon a maintenance is completed.

The DigiCert Europe 2024 maintenance schedule does not affect the QuoVadis CA systems. Maintenance for these systems is done via a different maintenance schedule.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

For information on additional upcoming maintenance dates please visit: https://docs.digicert.com/en/certcentral/manage-account/digicert-maintenance-schedules/digicert-europe-2024-maintenance-schedule.html

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

Posted on Nov 17, 2025 - 16:39 UTC

DigiCert Maintenance Window Dec 6, 2026 05:00-07:00 UTC

On Sunday, December 6 from 05:00 to 07:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

12月6日(日) の14:00から16:00の間で(日本時間)、デジサートは定期メンテナンスを実施いたします。
このメンテナンスウィンドウの間、サービスが利用不可となる場合がありますのでご注意ください。メンテナンス終了後、通常のオペレーションを再開いたします。
優先度の高い申請、更新、再発行、重複発行といった作業はメンテナンスウィンドを避けてご計画いただきますようお願い致します。
メンテナンスウィンドウについてより詳しい情報が必要な場合には、弊社サポートまでお問い合わせください。
https://www.digicert.com/jp/support
デジサート・ジャパン合同会社

Posted on Nov 17, 2025 - 16:16 UTC

Sep 16, 2026

Unresolved incident: DigiCert Alert - Chat & Email Third-Party Service Issue.

Sep 15, 2026

Resolved - This incident has been resolved.
Sep 15, 09:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 09:16 UTC
Investigating - We are investigating an issue affecting a Certificate Revocation List (CRL) associated with the DigiCert G5 TLS RSA4096 SHA384 2021 CA1. Some customers performing strict certificate revocation checks may experience certificate validation or connection failures. Our engineering teams are actively investigating and working to restore normal service. We will provide further updates as they become available.
Sep 15, 07:03 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Completed - The scheduled maintenance has been completed.
Sep 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:00 UTC
Scheduled - On Sunday, September 13 from 04:00 to 06:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

9月13日(日) の13:00から15:00の間で(日本時間)、デジサートは定期メンテナンスを実施いたします。
このメンテナンスウィンドウの間、サービスが利用不可となる場合がありますのでご注意ください。メンテナンス終了後、通常のオペレーションを再開いたします。
優先度の高い申請、更新、再発行、重複発行といった作業はメンテナンスウィンドを避けてご計画いただきますようお願い致します。
メンテナンスウィンドウについてより詳しい情報が必要な場合には、弊社サポートまでお問い合わせください。
https://www.digicert.com/jp/support
デジサート・ジャパン合同会社

Nov 17, 16:12 UTC

Sep 12, 2026

Completed - The scheduled maintenance has been completed.
Sep 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:00 UTC
Scheduled - On Saturday, September 12 from 15:00 to 17:00 UTC, DigiCert Europe and QuoVadis will be performing planned maintenance.

During this time, DigiCert Europe and QuoVadis services may be unavailable. These services will be restored as soon a maintenance is completed.

The DigiCert Europe 2024 maintenance schedule does not affect the QuoVadis CA systems. Maintenance for these systems is done via a different maintenance schedule.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

For information on additional upcoming maintenance dates please visit: https://docs.digicert.com/en/certcentral/manage-account/digicert-maintenance-schedules/digicert-europe-2024-maintenance-schedule.html

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Support

Nov 17, 16:31 UTC
Resolved - This incident has been resolved.
Sep 12, 05:42 UTC
Update - We are continuing to monitor for any further issues.
Sep 11, 18:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 18:32 UTC
Investigating - We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# 05127527

Individual signer users are currently unable to sign documents or authorize signing requests using the Go>Sign app. This issue also affects SigningHub and other third-party applications.

While we work to restore access to our ADSS service, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – ADSS

現在、 ADSS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。

ケース番号 05127527

何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート

Sep 11, 14:36 UTC

Sep 11, 2026

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - Based on our analysis we found that all the legitimate transactions are going through fine and the errors were due to genuine failures.
Sep 8, 07:11 UTC
Investigating - We are currently investigating an issue affecting our payment gateway service. Transactions using newly added cards are currently failing, while transactions using existing cards may experience intermittent failures.
Sep 8, 05:49 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 13:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 11:11 UTC
Update - We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# 05116620

While we work to restore access to our DigiCert Support Email System , you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert

現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。

ケース番号 05116620

何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート

Sep 4, 10:31 UTC
Update - We are continuing to investigate this issue.
Sep 4, 10:30 UTC
Investigating - We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# 05116620

While we work to restore access to our DigiCert Support Email System , you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert

現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。

ケース番号 05116620

何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート

Sep 4, 10:03 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.