We have identified the cause and fixed the same. All affected customers are now able to execute their API requests successfully.
Posted Jun 23, 2025 - 14:42 UTC
Update
The issue has been identified and a fix is being implemented; service has been restored for affected customers through a temporary workaround as we continue to monitor. Customers can contact technical support if they require the workaround.
Posted Jun 23, 2025 - 13:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2025 - 12:40 UTC
Investigating
We are currently experiencing a technical intermittent problem with our CertCentral API calls system and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case#04432903
While we work to restore access to our CertCentral API calls, you can contact us through: Telephone:Call us