We have identified and pushed through a workaround for customers that was impacted by the current SSL/TLS order validity limitation.
Customers who were able to enroll orders greater than one year (up to the maximum allowed validity) previously, but are now unable to do so, may contact DigiCert Support with their details. Our team can assist in processing these requests through a temporary workaround while Engineering continues to investigate and implement a permanent fix.
We will provide further updates as they become available.
Posted Feb 19, 2026 - 13:21 UTC
Investigating
We are currently experiencing a technical problem with some of our accounts issuing Multi-year orders in CertCentral and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case# 04793992
While we work to restore access to our Multi-year orders, you can contact us through: Telephone:Call us