DigiCert Alert | AI Chatbot Looping

Incident Report for DigiCert

Resolved

This incident has been resolved.
Posted Jun 08, 2026 - 11:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 08, 2026 - 10:53 UTC

Investigating

We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# 04990388

While we work to restore access to our AI Chatbot, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – AI Chatbot

現在、 AI Chatbot はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。

ケース番号 04990388

何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Posted Jun 08, 2026 - 09:47 UTC
This incident affected: Digicert Services (Live Chat Support).