DC1 NL Prod instance - Connectivity issues on the secondary network between DTM and DSE

Incident Report for DigiCert

Resolved

The issue has been resolved.

Posted May 19, 2026 - 18:13 UTC

Monitoring

We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.

Posted May 19, 2026 - 13:30 UTC

Investigating

We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.

Posted May 19, 2026 - 12:46 UTC

This incident affected: DigiCert ONE Netherlands (Content Trust Manager (Netherlands)).