Chat and Email System Degraded Performance

Incident Report for DigiCert

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 15:57 UTC

Monitoring

A fix has been implemented by our 3rd party vendor and we are monitoring the results

Posted Aug 11, 2022 - 10:11 UTC

Investigating

We are currently experiencing degraded performance and delayed response times in our 3rd party vendor Chat and Email systems. This is being investigated by this vendor and we will update accordingly.

Posted Aug 10, 2022 - 17:32 UTC

This incident affected: Digicert Services (Live Chat Support, DigiCert Support Email System).